Privacy Policy & Beta Trials Terms

Privacy Policy

All data is client-private and client-managed by design. While there is STRICTLY LIMITED USE of uploaded data FOR DECLARATION PREPARATION ONLY, and further, while PROCESSED FILES ARE DELETED upon successful XML generation; it is ultimately the client’s responsibility to manage their account/files in a disciplined, auditable way.

Terms of Beta Trials Participation

Brokerage Boost ‘s Synthetic Clerk – Beta Trials Agreement

Effective Date: June 9, 2025

Last Updated: June 7, 2025

By participating in the beta trials of Synthetic Clerk (“the Service”), you (“Participant”) agree to be bound by the following terms and conditions. If you do not agree with these terms, do not use or access the Service.

1. Purpose of the Beta Trials

The Service is in beta and is provided solely for the purpose of evaluation and feedback. Its features, performance, and availability may be incomplete, unstable, or undergo changes. The Service is not intended or authorized for use in production environments or live operational settings.

2. Eligibility

Participants must be:

– Authorized representatives of a registered customs brokerage,

– Over the age of majority in their jurisdiction,

– Willing to test and provide feedback on the Service under these terms.

3. Data Responsibility

Participants shall:

– Maintain complete and independent local backups of all documents, data, or submissions prior to uploading or processing them through the Service.

– Log all submissions locally, including time of submission, type of document, and a record of submission contents where possible.

– Acknowledge that the Service does not guarantee document retention or retrieval and is not responsible for lost or corrupted submissions.

4. Restrictions

During the beta trials period:

– The Service must not be used in live customs declarations, filings, or any regulatory submissions.

– Participants shall not rely on output from the Service for official or time-sensitive decision-making.

– The Service shall not be integrated with production systems or shared beyond designated test environments within the Participant’s organization.

5. Confidentiality

Unless otherwise agreed in writing, participants must treat the Service, documentation, and all communications regarding features and performance as confidential and proprietary to the provider.

6. Feedback

Participants agree to:

– Provide timely, honest feedback about their experience with the Service;

– Allow the Service provider to use such feedback to improve the system;

– Acknowledge that feedback may be used without obligation to the Participant and without compensation.

7. Suspension & Termination

The provider reserves the right to:

– Modify, limit, or discontinue access to the Service at any time;

– Terminate the Participant’s access for breach of these terms or for any reason deemed necessary during the beta phase.

8. No Warranty / As-Is

The Service is provided “as is”, without warranty of any kind, whether express or implied. The provider disclaims all liability for:

– Accuracy or completeness of processed documents,

– Downtime, data loss, or system unavailability,

– Any damages arising from use or inability to use the Service.

9. Limitation of Liability

To the maximum extent permitted by law, the provider is not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the beta trials, even if advised of the possibility of such damages.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of Ontario and Canada, without regard to conflict of law principles.

11. Acceptance

By using the Service during the beta trials, the Participant acknowledges and agrees to be bound by these Terms of Beta Trials Participation.